Terms and Conditions Page

Welcome to Gleamzy! By accessing or using our website, you agree to comply with the following terms and conditions. Please read carefully before using our services.

General Terms

• Acceptance: By visiting our website and placing an order, you agree to be bound by these terms and conditions.
• Changes: Gleamzy reserves the right to update or modify these terms at any time without prior notice.
• Eligibility: You must be at least 18 years old to place an order or use our services.

 Purpose of the Website

This website is owned and operated by Gleamzy Skincare (“Company”, “we”, “our”, or “us”) and is intended to provide information about our skincare products, services, and brand. The content available on this website is for general informational and commercial purposes only. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

Our products are intended for cosmetic use only and are not designed to diagnose, treat, cure, or prevent any medical condition. Users are advised to consult a qualified dermatologist or healthcare professional before using any product, especially if they have sensitive skin, allergies, or pre-existing conditions.

Product Information

• While we strive to provide accurate product descriptions, images, and pricing, Gleamzy cannot guarantee that all details are completely error-free.
• Prices are subject to change without notice.

Orders and Payments

• Orders will be processed only after full payment is received.
• We accept payments through all major credit/debit cards, PayPal, and other secure payment gateways.
• In case of failed transactions, you can contact us at Hello@gleamzy.com.

Shipping Policy

• Orders are dispatched within 24-48 working hours. Delivery timelines may vary depending on location and circumstances.
• For further details, refer to our Shipping and Returns Page.

Returns and Cancellations

• Returns: Products are non-returnable and non-refundable unless they are defective, missing, or incorrect.
• Cancellations: Orders can be canceled before they are shipped. Post-shipment cancellations are subject to deductions. Please refer to Cancellation and Refund policies.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product images, videos, designs, trademarks, and software, is the exclusive property of the Company or its licensors and is protected under applicable intellectual property laws in India.

You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any information or content obtained from this website without prior written consent from the Company.

Unauthorized use of any materials may violate copyright, trademark, and other applicable laws and could result in legal action.

Limitation of Liability

Gleamzy is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

User-Generated Content

If you submit, post, or upload any content on our website or associated platforms (including reviews, testimonials, comments, images, or social media tags), you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, and display such content for marketing, promotional, and operational purposes.

You agree that:

• Your content does not violate any third-party rights, including intellectual property or privacy rights.
• Your content is not defamatory, obscene, abusive, misleading, or unlawful.
• You are solely responsible for the content you submit.

The Company reserves the right to remove or moderate user-generated content at its sole discretion without prior notice.

Data Collection and Privacy

By using this website, you consent to the collection, storage, and use of your personal information in accordance with our Privacy Policy and applicable Indian laws, including the Information Technology Act, 2000 and related rules.

We may collect the following types of information:

• Personal details (name, email address, phone number)
• Payment and transaction details
• Browsing behavior and cookies
• Device and technical information

This information is used to:

• Process orders and provide customer support
• Improve website functionality and user experience
• Send promotional communications (with your consent)

We implement reasonable security measures to protect your data; however, we do not guarantee absolute security of information transmitted online.

 

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use or inability to use the website or products
• Allergic reactions or adverse effects from product use
• Errors, omissions, or inaccuracies in website content
• Unauthorized access to your data

Users are responsible for conducting patch tests and using products as per instructions provided.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its directors, employees, affiliates, and partners from and against any claims, liabilities, damages, losses, or expenses arising out of:

• Your use or misuse of the website or products
• Violation of these Terms and Conditions
• Infringement of any third-party rights
• Submission of false or misleading information

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed from these Terms and the remaining provisions shall continue in full force and effect.

Changes to Terms

The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

Governing Law

·        These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

Product Disclaimer Policy

At Gleamzy Skincare we are committed to providing high-quality skincare products formulated with carefully selected ingredients. However, please read the following important information before using our products:

1. For External Use Only
All our skincare products are intended strictly for external application. Do not ingest. Avoid contact with eyes and mucous membranes. In case of accidental contact, rinse thoroughly with water.

2. Patch Test Recommendation
We strongly recommend performing a patch test before using any new product. Apply a small amount to a discreet area of skin (such as the inner forearm) and wait 24 hours to check for any adverse reactions. Discontinue use if irritation occurs.

3. Allergy Disclaimer
Our products may contain natural and active ingredients that can cause allergic reactions in some individuals. Please review the full ingredient list provided on each product page carefully. If you have known sensitivities or allergies, consult a healthcare professional before use.

4. Individual Results May Vary
Skincare results can vary from person to person depending on skin type, condition, and usage. We do not guarantee specific outcomes, and visible results may differ for each individual.

5. Not a Medical Product
Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition or skin disease. If you have a medical concern or persistent skin issue, please consult a qualified dermatologist or healthcare provider.

6. Use at Your Own Discretion
By purchasing and using our products, you acknowledge that you are doing so at your own discretion and risk. Gleamzy Skincare shall not be held liable for any adverse reactions or damages resulting from the use or misuse of our products.